Critical Measures for HIT Integration

• Reconciled list of patient medications used vs. prescribed vs. filled
• Physician alerts for drug interactions
• physician alerts for test results
• physician prompts at the time of visit
• alert to chronic illnes risks, and query existing registries
• patient review of EMR data --- and updates
• predict quality by risk-based scores

measure the following which predict success:

• clinical time saved
• usability complaints/support tickets
• use vs. customization vs. departments
• amount of training sessions required in minutes or hours

measure the following before and after HIT use (survey):

1. relative advantage consistent with values and needs
2. ease of understanding and use
3. consistent with values and needs
4. experimentation
5. ovservability and example satisfaction